- Why is Doorsteps broken down into six phases?
We built Doorsteps with a goal of making the homebuying journey a smarter and smoother one. We noticed that the journey naturally breaks down into six distinct phases, and that taking the time to go through each one often helps buyers avoid common mistakes when buying a home.
- Is it safe to enter personal information into Doorsteps?
We take the security of our software very seriously. Doorsteps regularly backs up, stores, and password-protects your personal information.
- How much does Doorsteps cost?
It’s completely free for buyers. Agents and lenders start with a free 30-day trial, with no credit card required at sign up. After that, it’s $25 a month. That’s it. No hidden costs or fees. Plus, you can cancel at any time, no questions asked. We also offer an enterprise plan for companies. To learn more about this, email firstname.lastname@example.org.
- Can I use Doorsteps outside of the United States?
Not right now. Currently our Doorsteps content is optimized to apply to real estate laws and procedures in the United States only.
I’m a seller. Can I use Doorsteps?
Doorsteps does not provide information about selling a home. However, many sellers are buyers too and we provide a lot of valuable information about homebuying in general.
- I'm a buyer and hoping to view listings through Doorsteps. Can I?
Yes, you can gather the most up-to-date listings on Doorsteps through realtor.com®. When you log in, just click on the listings icon on the top of your navigation menu. Organize your favorites and collaborate with your partner or agent. You can also use our Doorsteps Swipe app to save even more listings.
- I don’t have an agent yet. Can you help me find one?
Maybe. Doorsteps isn’t an agent-matching site, and we don’t get paid for recommendations, but since many fantastic agents are already using Doorsteps, we could try to recommend someone for you. Simply sign up as a buyer (absolutely free), and once you’ve completed some information about yourself, send us an email at email@example.com.
- Can I use Doorsteps before I have an agent?
Yes, you can! Just sign up as a buyer on DoorstepsBuy.com and get started learning about the homebuying process.
- I have concerns about using a new software. What makes you different?
You can upload your logo and company information so that your custom Doorsteps landing page matches your own branding. Your buyers can sign up right on that page to be added to your dashboard. If you have more questions about how Doorsteps can help your business, feel free to attend one of our webinars or email firstname.lastname@example.org for more info.
- I spend most of my day in a car. Do you have Doorsteps for mobile?
- Of course. Our site is fully functional on mobile devices. We know that real estate professionals need a tool they can use from anywhere.
- Can I play around on the site before inviting clients in?
Yes. When you sign up for an account, check out the sample buyer’s journey map to get a sense of what your own buyers will see. When you’re ready, start inviting prospective or first-time buyers by sharing the link to your custom landing page. Remember, Doorsteps is designed to help you work with your buyers as they navigate the homebuying process, so inviting them is a crucial step!
I’m not an agent or a lender, but I am a service provider. Can I set up a profile?
Doorsteps is only available for agents and lenders right now but we may expand to other real estate professionals someday.